Senior QA Engineer, Core Squad

Diabolocom builds AI-first, cloud-native contact center infrastructure designed for high availability, low latency, and global scale. As both a software provider and a telecom operator, we combine a fully owned carrier-grade voice backbone with a programmable CCaaS platform that supports real-time, high-volume communications across 60+ countries. Our architecture integrates proprietary AI models purpose-built for customer interactions and covers data enrichment, intent detection, call summarization, transcription, quality scoring, workflow automation and more. These services run on a modular, service-oriented stack accessible through APIs and engineered for multi-language, multi-region deployments. We operate a distributed infrastructure optimized for deterministic performance, observability, and resilience, supported by deep CRM integrations, intelligent routing engines, and a high-throughput outbound dialer that enables sub-second decisioning.A dedicated Diabolocom Research team keeps us at the forefront of technological innovation, designing new proprietary systems—from advanced AI pipelines to telecom optimization—that help our clients gain a competitive advantage in the market. With more than 20 years of telecom and software engineering experience, Diabolocom offers engineers the opportunity to build and scale enterprise-grade systems that blend AI, cloud infrastructure, and mission-critical communications. As part of our exponential growth, we are strengthening our inte