Software Development Team Lead (Message Squad)

About Diabolocom Diabolocom enables organizations worldwide to build brand loyalty and drive sales growth through its cloud-based contact center platform. Our solution leverages AI-driven technologies to optimize customer experience across all communication channels. We provide seamless management of inbound and outbound interactions, premium voice quality, real-time analytics, and global scalability. Our platform integrates with leading CRMs and offers a wide range of APIs and services in multiple languages. With offices across Europe, the USA, Brazil, and the UAE, and more than 350 clients operating in over 60 countries, we are continuously growing and strengthening our engineering teams.   About the Team – Message Squad The Message Squad builds and maintains services that enable communication across multiple text-based channels. Initially focused on email, the team now works on a broader messaging platform integrating channels such as WhatsApp, SMS, and social networks. The team currently consists of: 5 backend engineers 2 QA engineers Current Tech Stack Languages: Golang (80%), Java (20%) Database: PostgreSQL Messaging: RabbitMQ Caching: Redis Infrastructure: Docker, Kubernetes Observability: Grafana, Prometheus, Loki Key Focus Areas Enhancing messaging features (templates, quick replies, voice messages) Building a unified ticketing system for multi-channel communication Collaborating with other squads on cross-functional features   About the Role We are looking for a