Wine Bar Assistant Manager

1. Role Overview

• Location: Arundel, West Sussex (BN18)

• Job Type: Full-time (part-time considered for the right candidate)

• Reports To: Consumer Sales & Service Manager

• Summary: Lead the day-to-day operation of a luxury English sparkling wine bar in the heart of Arundel, acting as a key ambassador for the brand, maintaining exceptional standards, and delivering memorable guest experiences.

2. About Digby Fine English

• Brand Identity: Producer of world-class English Sparkling Wine defined by refined elegance and a spirited sense of adventure.

• Operations: Sold through prestigious UK trade channels, direct-to-consumer, and selected international export markets.

• Culture: A small, ambitious, entrepreneurial, and passionate team where every member shapes the visitor experience.

3. Key Responsibilities

• Hospitality & Guest Experience: Deliver exceptional customer service every day, host wine tastings, flights, and private experiences, and share the Digby story in an engaging and approachable way.

• Wine Bar & Tasting Room Operations: Manage daily running, opening and closing procedures, reservations, cleanliness, monitor stock levels and coordinate ordering of wines, food and hospitality supplies, and maintain health & safety/licensing compliance.

• Team & Events: Sup