Major Account Manager
Who we are
DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com
Job summary
As Major Account Executive, dedicated to the public sector in the French Market, you will be managing this territory consisting of existing customers and prospects, be responsible for driving up-sell and cross-sell initiatives within existing customers and win new logo prospects. You will also collaborate with sales development, pre-sales technical support and executive resources throughout sales campaigns, with the goal of turning as many opportunities into closed-won deals as possible.
What you will do
- Prospecting Accounts– Prospect for new business across multiple functional areas within the company, developing tactical and strategical opportunities, including leveraging leads provided by marketing, and maintain the appropriate pipeline coverage.
- Building Relationships– Gain a deep understanding of the customer’s processes and problems and keeping control of relationship and customer satisfaction. Bring unique value to every interaction. Develop relationships with multiple buying personas within the prospect account and existing customers.
- Articulating Value– Connect prospect’s business objectives (both functional and corporate) with DigiCert solutions, to create tailored value proposals. Deploy a customer-centric and/or a territory approach in understanding how DigiCert can do so.
- Driving Sales Execution – Lead enterprise agreements to close being proactive in all aspects of opportunity development. Prepare & maintain accurate forecast, building a funnel to cover bookings target, documenting activities in Salesforce and performing other tasks necessary to drive revenue and communicate activities to sales management.
- Closing Opportunities– Develop and actively manage interactions within the customer buying cycle using standard processes. Handle different kinds of sales scenarios and negotiate in a manner that drives towards close. Gain buy-in from multiple stakeholders.
- Effective Account Coordination – Use a disciplined approach to effectively and efficiently involve pre-sales and post-sales support. Leverage industry expertise as needed. Lead by example, as responsible of a