Technician Training & Development Specialist
At Digi Security Systems, People Are Our Purpose. We design, install, and service lifesaving security technology with unwavering care — protecting students, communities, and lives across the communities we serve. Our partners and our people are at the center of everything we do.
Mission
Digi Security Systems designs, installs, and services lifesaving security technology that protects students, communities, and lives. The Tech Development Specialist delivers hands-on, in-person technical and cultural training for Digi technicians and subcontractors in Dallas. This team member will ensure every technician is field-ready, skilled to Digi's installation standards, and equipped to deliver five-star service to our partners from day one.
Key Responsibilities
- Onboarding and Foundational Training Delivery
- Deliver in-person orientation sessions covering installation standards, wiring, programming basics, and safety protocols for all new Dallas technicians and subcontractors.
- Conduct a structured skills assessment for every new hire within their first two weeks and build a documented individual development plan.
- Review progress against individual plans at 30, 60, and 90 days, updating milestones based on real performance data.</
