Head of Facilities

Digital Catapult is looking for a confident, enthusiastic hands-on Head of Facilities to lead the safe, smooth and professional operation of our workplaces across the UK. This is a high-impact role for someone who loves creating brilliant workplace experiences, leading service-focused teams and keeping complex office environments running at their best.

You’ll take ownership of front of house, office services, space planning, security, cleaning, maintenance, health and safety, and business continuity support — making sure our spaces are welcoming, compliant and set up for modern hybrid working. You’ll also help shape what our future workspace needs to look like as Digital Catapult continues to grow.

WHAT YOU’LL DO (Duties)

• Lead the day-to-day operation of Digital Catapult’s office facilities across multiple UK locations, ensuring colleagues, visitors and partners have an excellent workplace experience.
• Manage front of house, reception, desk and meeting room provision, kitchens, social spaces, storage, security, cleaning, maintenance, fire safety and health and safety.
• Lead, coach and develop a facilities team of around four people, building a professional, responsive and customer-service-led culture.
• Own key supplier, contractor and landlord relationships, making sure services are high quality, cost effective and delivered to agreed standards.
• Manage budgets, identify savings and use reporting and analy