Addictive Technology Solutions - Senior Microsoft Cloud Engineer

About the Role We are seeking an experienced Senior Microsoft Cloud Engineer to become the senior technical escalation point within a managed services engineering team. This is a hands-on Level 3 role focused on Microsoft 365, Azure and modern cloud infrastructure. You will own complex technical issues through to resolution, deliver customer infrastructure projects, provide expert technical guidance, and mentor Level 1 and Level 2 engineers. The role is suited to a technically strong engineer who enjoys solving complex problems while actively building the capability, confidence and technical standards of the wider engineering team. About the Client You will be working with an established managed technology services provider delivering managed IT, cybersecurity, cloud and networking solutions. The organisation is focused on combining exceptional technical expertise with automation and modern technology to deliver high-quality services to its customers. Ideal Profile Technical Expertise — Essential Expert-level Microsoft 365 knowledge Microsoft Entra ID and Microsoft Intune Azure Exchange Online and SharePoint Online Microsoft Teams and Microsoft Defender Windows Server and Active Directory Group Policy DNS and DHCP TCP/IP networking and VPN technologies Backup and disaster recovery PowerShell Desirable Experience Datto RMM and Datto EDR RocketCyber Cisco Meraki Cloudflare Microsoft Purview Azure Virtual Desktop IT Glue and Autotask PSA Microsoft Copilot Personal Attributes Tak