Support Desk Analyst (LS Central/ Dynamics Business Central)

About the Role We are seeking a customer-focused LS Central Support Desk Analyst to provide first- and second-level application support for customers using LS Central and Microsoft Dynamics 365 Business Central. This role is an excellent opportunity for someone with application support, service desk, or customer support experience who is interested in developing their expertise in ERP, retail, and hospitality environments. You will be responsible for incident resolution, service request fulfilment, troubleshooting functional issues, and ensuring customers receive timely and professional support. About the Client You will be working with an established technology organisation with a dedicated ERP division supporting business-critical enterprise applications. The organisation focuses on delivering reliable technology solutions and ongoing support to customers across retail and hospitality environments. The team values customer service, collaboration, continuous learning, and professional development, providing opportunities to build specialist knowledge across LS Central and Microsoft Dynamics 365 Business Central. Ideal Profile Support & Technical Experience Experience in an application support, service desk, or customer support role.  Strong problem-solving and analytical capabilities. Ability to diagnose and troubleshoot functional application issues. Experience managing multiple support tickets and competing priorities. Familiarity with service management or ticketing tools