Posted 1h ago•London, England, United Kingdom
Operations Lead
LeadOn-site (London)Salary undisclosed
Required Skills
Next.js
Job Description
Job description
Role: Operations Lead
Department: Operations (Business Excellence)
Location: London HQ, hybrid
Direct reports: None
Contract: 6 months
Role purpose
The Operations Lead keeps Disguise's global product and services fulfilment running smoothly and efficiently, so customer orders are processed, licensed and shipped on time. The role owns the Operations department's fulfilment processes and documentation, and is the operational point of contact for EMEA sales, with escalation support for APAC.
With Revenue Operations and the Deal Desk now in place, the role focuses on fulfilment: what happens once an order is ready to process, through to delivery.
Key responsibilities
- Act as a senior member of the Operations team for the day-to-day running of Disguise's global fulfilment, making sure orders are processed and shipped as quickly and efficiently as possible
- Process orders in Salesforce day to day, and use and enforce Salesforce, including dashboards and custom reports, to keep fulfilment eff
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