Senior Technical Account Manager, OT Cybersecurity
The Senior Technical Account Manager (TAM) is a practitioner-level technical leader for our most strategic customers operating Operational Technology (OT) and Industrial Control System (ICS) environments across sectors such as energy and utilities, manufacturing, oil and gas, water, and critical infrastructure. You will own the technical relationship end to end, ensuring our cybersecurity platform is architected, deployed, and operated correctly in environments where availability and safety come first.
This is not a relationship-only role. We are looking for someone who has spent real time in plants, substations, and control rooms; who can read a network diagram and spot the flat Level 2 network, the dual-homed engineering workstation, or the unmanaged vendor remote-access path; and who can sit with both a controls engineer and a CISO and earn the trust of each. Ideally, you have done this work at an OT cybersecurity company and understand how security products succeed or fail in the field.
As an Advanced (IC5) individual contributor, you will operate with a high degree of autonomy, lead the most complex deployments and escalations, set technical standards for the TAM function, and mentor other TAMs and customer-facing engineers.
Requirements
Strategic Customer Technical Ownership
- Serve as the senior technical owner for a portfolio of large enterprise and critical infrastructure customers, including multi
