(1114534) Senior UX Designer / UX Researcher (Customer Experience)

Diversified Services Network, Inc. (DSN) is seeking a full-time Senior UX Designer / UX Researcher (Customer Experience)to join our team in Chicago, IL OR Peoria, IL! We offer full benefits, PTO, 401k, and more! If you're looking to grow your technical career within an extremely reputable, stable Fortune 500 company - let's talk!

The main function of the User Experience Designer is to work with product teams to design and deliver high quality client-centered, effective, consistent and usable interfaces.

JOB RESPONSIBILITIES:                 

·         Support the evolution of Customer Experience by developing the CX portfolio, roadmap, and reference architecture.

·         Drive customer experience strategy and best practices with cross‑functional teams to implement applications and platforms that deliver a cohesive end‑to‑end experience.

·         Participate in project delivery, navigating obstacles across multiple teams and roles through diligent planning, attention to detail, clear communication, and efficient decision‑making.

·   &nb