TEST Intake Specialist

Position Title: Intake Specialist (IS)

Type: Full-Time

Position Overview

Diversified Services, Inc. (DSN) is seeking a dependable, customer-focused Intake Specialist (IS). In this role, you will serve as front-desk support for clients applying for or receiving public assistance programs, while also providing administrative assistance to case workers and office staff.

This position is ideal for individuals who are passionate about helping others, thrive in a fast-paced environment, and are looking for a long-term opportunity with growth potential.

About the Role

As an IS, you will interact directly with members of the public, staff, and other state personnel. You will be responsible for determining eligibility for public assistance programs, including:

· Temporary Assistance for Needy Families (TANF), Cash Assistance

· Nutrition Assistance Program (NA)

· Medicaid (Medical Assistance)

IS staff serve as the first point of contact for clients and play a critical role in ensuring applications and documentation are processed accurately and efficiently. IS Staff will assist individuals by data entering application information. You will attend paid classroom training (one week) along with on-the-job training. This is an in-person on site position.

Key Responsibilities

Client & Front Desk Support