Operations Executive

JOB PURPOSE: 
To assist and support the Operations Team in organising our portfolio of conferences and exhibitions, and any new products or launches. This is a great opportunity for a self-motivated and ambitious individual looking to develop skills within the exhibitions industry and offers great progression. 

KEY ACCOUNTABILITIES: 
Communication

•    Ensure professional and first-class customer communications (exhibitor/sponsor/contractor) always.
•    Pre-show and on-site exhibitor liaison and support via phone and email, answering incoming exhibitor enquiries in a timely and efficient manner 
•    Manage scheduled communication to go out at key stages of the event process regarding all logistical details, as relevant to the programme format and customer needs.
•    Onsite management of the Organiser’s office, where required
•    Speaker liaison on small events, pre-event and/ or onsite management. Including creating and sharing speaker briefing notes, collating biographies/ photos/ presentations, and working with content team to update conference programmes.  

Admin/ Database Management

•   &