Business Controller – Passenger Services - Schiphol
About dnata
dnata is one of the world's largest air services providers, delivering ground handling, cargo, travel and flight catering services across more than 30 countries. At Schiphol Airport, our Passenger Services operation plays a critical role in delivering safe, efficient and customer-focused services to some of the world's leading airlines.
To support our ongoing growth and transformation, we seek an experienced, commercially focused Business Controller to work with our Passenger Services leadership team.
The Opportunity
As Business Controller – Passenger Services, you will drive financial performance, operational efficiency and strategic decision-making in one of our fastest-growing business areas.
You will work closely with operational and commercial leaders to translate activities, workforce dynamics and customer needs into actionable financial insights. You will challenge performance, identify improvement opportunities, support investment decisions and ensure strong financial governance for Passenger Services. This role provides an opportunity to influence business outcomes in a complex, fast-paced airport environment where customer experience, operational excellence and commercial performance intersect.
