Inside Sales Representative

Inside Sales Representative
Blainville, QC
On-Site, Full-Time

Reference Number: CAN-QC-BLA-113-080726

SUMMARY

Doman’s sales force is comprised of Inside Sales Representatives, Commodity Traders, and Account Managers.

As the Inside Sales Representative (ISR) is one of three key customer facing positions, the ISR plays a primary role in creating the first impressions for excellent customer service and laying the groundwork for a successful order by ensuring order accuracy, verifying order details with the customer, efficiently entering the orders in the system, and relaying vital information to operations team members.  The ISR also has the ability to increase sales revenue, order by order, by utilizing Doman’s 4A Customer Conversation model.

The Inside Sales Representative takes on a generalist function and is comfortable selling engineered wood products, siding, decking, railing, as well as all other building material product lines.  Our customers range in size from independent lumber yards to regional building material dealers, national home improvement chains, and industrial and OEM customers.

REPORTING STRUCTURE
The ISR position will report to the Inside Sales Supervisor.

EXPECTED CONTRIBUTIONS

Along with the Account Managers / Sales Specialists and Commodity Traders, the ISRs maintain and grow exi