Senior Operations Specialist, Commercial Operations

About the Role

You will be a key driver of merchant growth and success for DoorDash's autonomous delivery partners. This is a hybrid role spanning merchant sales, onboarding, and ongoing success. You'll be on the frontlines helping new merchants join the platform while ensuring existing ones thrive. You'll work closely with account managers, merchants, and internal product teams to shape the merchant experience.

You’re excited about this opportunity because you will…

• Pitch and onboard new merchants to drive autonomous delivery growth and adoption, through direct outreach and in coordination with account managers and sales teams
• Own end-to-end merchant onboarding and training, ensuring a smooth launch experience
• Conduct regular success check-ins and follow-ups with merchants to collect feed