HR Operation Specialist

About dopay:
dopay is a fast-growing fintech company, revolutionizing payroll and financial inclusion across Egypt. We have quadrupled our cardholders over the past year, now serving tens of thousands of employees and hundreds of business clients. Our mission is to move cash-based workers into the digital financial system, empowering them to achieve financial independence.

Role Overview:
HR Operations Specialist plays a critical role in supporting various human resources functions within the organization. This role involves managing day-to-day HR operations, handling employee inquiries, administering HRIS systems, and ensuring compliance with policies and procedures. The HR Operations Specialist works closely with, managers, employees, and external vendors to deliver efficient and effective HR services.

Key Responsibilities:

1-HR Administration:

-  Process employee lifecycle transactions, including new hires, promotions, transfers, and terminations.

-  Maintain accurate employee records and ensure data integrity in HRIS systems.

- Prepare and distribute HR-related documents, such as contracts, and employment verification letters.

-  Assist with benefits administration, including enrolment, changes, and inquiries.

-  Handle employee inquiries and provide timely and accurate responses or escalate issues as needed.

- Handle Additi