Senior Business Analyst, Revenue & Operations

About the role

dopay is digitizing payroll for businesses across Egypt and helping workers access their earnings with dignity. As we scale, our Revenue and Operations teams need a single source of truth — one person who owns how we measure performance, where the data lives, and what it tells us to do next.

This is that role.

You'll be the analytical backbone for two of dopay's most strategic functions. You'll design the KPIs we run the business on, build the Looker dashboards that surface them, and own the semantic layer in LookML so that "active customer," "revenue," and "operational throughput" mean the same thing in every meeting. You'll work side-by-side with Revenue leaders to understand what's working in the funnel, and with Operations to find friction in onboarding, processing, and support. You'll partner closely with our Engineering and Data teams to ensure the BigQuery layer is clean, complete, and accessible.

This is not a role for someone who waits for tickets. We need someone who walks into a Revenue weekly, sees a number trending sideways, and shows up Monday with three hypotheses and the data to test them.

What you'll own

• The KPI framework for Revenue and Operations. Define, document, and maintain the metrics that matter — from acquisition and activation through retention, expansion, and operational SLAs. Get cross-functional alignment on definitions and defend them.

• The Looker s