Account Manager

The role of the Account Manager is to study signed customer contracts, to build project plans specifically relating to that contract, manage the project, identify growth & solution opportunities, explore the opportunities of contract renewal and to ensure that contracts are properly closed-out. The role further requires the optimizing of individual and team performance.

With a starting Cost to Company of between R30 000 - R40 000 per month, we’re searching for people who value strategic planning, problem-solving, customer satisfaction and working in an innovative environment. Is that you?

AS AN ACCOUNT MANAGER WORKING AT DOTACTIV, YOUR RESPONSIBILITIES WILL INCLUDE:

• Engaging with the customer and conducting a scoping session;
• Preparation of the data and briefing of the scanner in terms of supported duties;
• Receiving the Scanner input and managing the data accordingly;
• Utilising the data to plan and build a Shelf Plan;
• Obtaining approval from the customer and handing over the Shelf Plan;
• Building a project plan and managing the project plan accordingly;
• Constantly exploring contract renewal or extension;
• Identify growth & solution opportunities;
• Properly manage contract close-outs;
• Appropriately file all related documents and ensure administrative excellence;
• Optimise individual & team performance as well as a