Delivery Lead (Dedicated)
At DotCollective, our Delivery Leads keep the engine running, ensuring clarity, coordination, and consistency across every sprint, support pack, and project.
In this Dedicated Squad setup, you’ll work alongside a Delivery Manager (Dedicated), supporting several of our largest merchants. Together, you’ll manage day-to-day delivery, client coordination, QA, and squad operations, ensuring your merchants experience DotCollective’s hallmark delivery confidence at scale.
You’ll be the operational backbone of the squad, detail-obsessed, process-driven, and proactive.
Where the Delivery Manager drives the why and what, you’ll focus on the how and when, ensuring every ticket, sprint, and deployment runs seamlessly.
Requirements
Core Responsibilities
Delivery Operations
- Manage day-to-day delivery workflow across support, projects, and sprints.
- Maintain accurate boards, priorities, and timelines within Productive.
- Coordinate daily stand-ups, weekly WIPs, and sprint planning sessions with the squad and client.
- Track all tasks through to QA and deployment, ensuring nothing slips through the cracks.
- Flag risks early, proactively recommend solutions, and ensure every sprint stays on track.
Client Coordination & Support
- Serve as the day-to-day contact for clients on de
