Head of Telesales

Dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.

As part of Dubizzle Group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As the Head of Telesales - Goods, you will lead and manage a team of telesales representatives to achieve revenue targets and business objectives across categories. You will be responsible for overseeing all aspects of the telesales function, from recruitment and training to performance management and sales strategy development. You will be responsible for leading the Telesales function in achieving board-approved revenue and client acquisition targets by effectively managing Team Leads, maintaining approved headcount (HC), and driving performance across key operational metrics, including call volume, order count, and Average Revenue Per Account (ARPA).

In this role, you will :

• Hire Telesales teams and allocate resources according to category targets.
• Develop