Junior Key Account Manager (SaaS)
Company Summary:
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence across Japan, Singapore, Thailand, Shanghai, Hong Kong, Philippines, Vietnam, India, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more.
About the Role
We are looking for a motivated Junior Key Account Manager to manage and grow relationships with our B2B clients while identifying opportunities to expand our customer base. This role is ideal for someone who enjoys building long-term client partnerships and has a passion for technology and SaaS solutions.
The role is primarily focused on account management, while continue to acquire new clients (business development).
Key Responsibilities
- Manage and grow a portfolio of existing B2B customer accounts.
- Build strong relationships with key stakeholders and serve as their primary point of contact.
- Understand customers' business needs and recommend suitable SaaS solutions.
- Identify upselling and cross-selling opportunities within existing accounts.
- Conduct regular accou
