Salesforce Administrator

Company Summary:

Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence across Singapore, Thailand, Shanghai, Hong Kong, Philippines, Vietnam, India, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more.

Position Overview:

We are seeking a Salesforce Administrator with strong functional and business analysis skills to join our team in Jakarta, Indonesia. The role will support the administration, configuration, and optimization of our Salesforce platform to ensure it effectively supports sales, revenue, e-commerce, and customer processes.

You will work closely with business users to gather requirements, improve workflows, and support day-to-day Salesforce operations across Sales Cloud, Revenue Cloud, Commerce Cloud, Service Cloud, and Marketing Cloud.

Key Responsibilities:

• Support sales pipeline, opportunity tracking, quoting, pricing workflows, and revenue-related reporting (Sales & Revenue Cloud).
• Support e-commerce workflows and integrations using Commerce Cloud.
• Assist with customer support and marketing processes in Service Clo