Posted 2h ago•San Francisco, CA (Remote)
Operations Workforce & Capacity Planning Analyst
MiddleRemoteSalary undisclosed
Required Skills
PythonSQL
Job Description
Earnest empowers ambitious professionals to make confident financial decisions and build the life they envision.
Earnies are committed to helping borrowers move forward with confidence by offering smarter borrowing options with a clearer path to taking control of their debt. If you’re as passionate as we are about our mission, read more below, and let’s build something great together.
The Operations Workforce & Capacity Planning Analyst, you will report to the Head of Operations.
As the Operations Workforce & Capacity Planning Analyst, you will:
- Own end-to-end workforce strategy and capacity planning across Operations, translating volume forecasts and business needs into staffing and headcount plans.
- Lead the implementation and rollout of a new workforce management platform, partnering across Operations, Engineering, Data, and external vendors.
- Build and automate scalable forecasting, scheduling, and wor
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