About EdgeTier

At EdgeTier, we empower customer care teams by seamlessly combining AI, automation, and human expertise. Our award-winning technology enables some of the world’s most innovative companies to deliver exceptional customer service while gaining deeper insights into their customers.

We’re on a mission to revolutionise customer service by embedding AI into every interaction, creating seamless and impactful experiences. Our cutting-edge solutions help high-volume B2C brands transform customer experiences by analysing and optimising every touchpoint.

This is an incredible opportunity, and we’d love for you to join us on this journey!

About the role

EdgeTier is looking for a Senior Account Executive to join our team. You'll lead the charge in winning new Mid-Market and Enterprise customers by selling to Customer Support and Operations leaders.

You will own the full sales cycle, from prospecting through to close, with a focus on developing net new business. You'll take a strategic, considered approach to building pipeline and navigating complex, multi-stakeholder deals. We're looking for someone who brings genuine curiosity to understanding customers' challenges, earns credibility as a trusted advisor, and consistently delivers against ambitious targets. If you think indepe