Customer Success Engineer
About Edia
Edia is the leading AI technology company in K-12 education, helping 1M+ students across the U.S. have an exceptional experience in school.
The Problem We Need You to Solve
Edia serves 300+ school districts—including New York City, Fulton County, and San Francisco—with AI-powered solutions to address chronic absenteeism, math achievement, and complex data integrations and intervention workflows. Our newest product, our District Intelligence Platform (DIP) unifies K-12 data from SIS, LMS, attendance, and behavior systems into a single system of action for student success.
Every new district means a complex, high-stakes integration. We connect to all major SIS (e.g. PowerSchool, Infinite Campus, Synergy, etc.), configure Clever and ClassLink rostering, stand up SFTP data feeds, import benchmark and end-of-course exam scores, and align to district-specific data models across dozens of customers. A missed go-live date means a semester of lost student outcomes.
We need a technical owner who can execute that end-to-end integration process: someone who can drive every integration workstream from contract signature to successful launch and pull in our engineering team where needed.
