MDM Analyst
At the heart of our service offering are our people and our promise to deliver a no better logistics experience. efm Logistics is leading as the largest 4PL provider in Australia & NZ, meaning we do much more than just ship goods. We design, build, manage and provide integrated, optimised supply chain solutions.
We have an exciting opportunity for a critical and analytical thinker to join our Finance Operations team as an MDM Analyst. This person thrives in an environment that promotes a high level of accuracy, governance, and process improvement. Adaptable in ever-changing environments, they will be able to address system issues effectively and efficiently and maintain strong relationships with stakeholders.
Requirements
As a MDM Analyst, you will be responsible for:
- Timely and accurate actioning of cases that come through the system from stakeholders
- Maintaining and updating data to accurately reflect contracts or variations to eliminate discrepancies
- Issue resolution of all cases, with a focus on long term solutions
- Solving carrier invoicing and credit issues in collaboration with the Claims team
- Proactively communicating around, and efficiently resolving all discrepancies with internal and external stakeholders
- Be a part of ongoing stakeholder training to enhance processes &
