Field Service Engineer - Germany

At Element Biosciences, we are passionate about our mission to develop high performing products to study genomics with unprecedented flexibility and quality that enable researchers to better understand biology for the improvement of global health. We have built a highly efficient product-driven organization where employees can learn, grow, and thrive in a challenging but encouraging environment. We are committed to scientific integrity, collegiality, honesty, objectivity, and openness.

We are seeking an experienced Field Service Engineer who will play a pivotal role supporting our growing customer base in Germany, part of France and Switzerland region and also with travels in EMEA region. This is an incredible opportunity for someone who is passionate about customer support and winning for the team. We are looking for candidates with a solid background in the NGS industry. Experience with troubleshooting issues with complex laboratory equipment involving chemistry, software and hardware is a must. This role will report to the Senior Field Service Manager, EMEA, and will be based in Germany, preferably in Karlsruhe, Freiburg, or along the French border. The position will support Germany, Switzerland, and France, with travel throughout the EMEA region.

If you possess the following and want to make a meaningful impact, we happy to invite you to explore this role.