Logistics Specialist

Type: Full-time

Salary: $1200-$1600

What You'll Own

1. Logistics & Shipment Coordination

• Support brokers with day-to-day shipment and logistics coordination.
• Schedule and confirm pickup and delivery appointments.
• Perform track-and-trace activities and maintain accurate shipment status updates.
• Follow up with carriers, drivers, and relevant stakeholders to ensure timely updates.
• Identify potential delays or issues and escalate them to the appropriate team member.
• Help ensure shipments move according to schedule and customer expectations.

2. Systems & Data Management

• Accurately update shipment information, customer records, and operational data in internal systems.
• Perform routine data entry and maintain accurate records.
• Update internal dashboards, boards, and operational trackers.
• Ensure information remains current and accessible to brokers and the broader operations team.
• Identify discrepancies or missing information and follow up to resolve them.
• Maintain a high level of accuracy across all operational documentation.

3. Broker & Back-Office Support

• Provide day-to-day administrative support to brokers so they can focus on customers, carriers, and revenue-generating activities.
• Assist with documentation, follow-ups, scheduling, and other operational tasks.
• Monitor outstanding tasks and e