Sales and Client Services Associate

Role type: Full-time, fully remote (Mexico or Argentina)

Salary Range: $1,800 - $2,200 / month

Schedule: Monday–Friday from 11:00 AM to 7:30 PM Eastern

Business Development & Sales

• Own the sales process from initial inquiry through booking and conversion.
• Respond promptly to inbound calls, emails, and leads.
• Follow up consistently with prospects to maximize conversions and revenue.
• Conduct outreach to schools, community organizations, and potential partners to generate new business opportunities.
• Reconnect with past clients and maintain strong relationships to encourage repeat business.
• Educate prospects on our services and confidently recommend the best programs for their needs.

Client Success & Relationship Management

• Deliver an exceptional customer experience from first contact through booking.
• Build and maintain positive relationships with clients, families, schools, and community partners.
• Address questions and concerns professionally and proactively.
• Ensure every interaction reflects our commitment to service excellence.

Scheduling & Administrative Support

• Coordinate bookings for private lessons, birthday parties, studio rentals, and programs.
• Maintain accurate client records and sales activity tracking.
• Manage follow-up schedules and outreach pip