Virtual Admin Assistant

Key Responsibilities include

Insurance Adjuster Follow-Up

A significant part of this role will involve helping manage communication and follow-up with insurance adjusters.

You will:

• Follow up with insurance adjusters via email and phone
• Check in regularly to make sure adjusters have the information and documentation they need
• Follow up on outstanding requests and non-responsive adjusters
• Track open items and make sure follow-ups happen consistently
• Help gather and organize requested documents
• Escalate questions, difficult conversations, negotiations, or issues that require management involvement

Project Management

• Coordinate with internal team and update project management tool (e.g., trello) for active customer projects
• Maintain spreadsheets, records, and documentation

Receipt & Expense Management

• Collect and organize receipts and expense documentation
• Follow up with team members when receipts are missing
• Organize digital records and supporting documentation
• Help create a more streamlined receipt and expense management process
• Perform accurate data entry as needed

Purchasing Support

• Review purchasing and supply lists provided by the team
• Enter requested items into websites such as lowes.com<