Lead Forward Deployed Engineer

About Us

Eliza is a technology services company and Advanced-tier OpenAI partner that’s dedicated to helping organizations build and deploy cutting-edge AI solutions. From generative AI and custom LLM integrations to predictive analytics and intelligent automation, we work across industries to bring real-world AI applications to life. Our projects combine deep technical expertise with hands-on client collaboration to solve high-impact problems.

Role Overview

The Lead Forward Deployed Engineer (Lead FDE) owns delivery excellence across a portfolio of client accounts. The closest analogy is a coach: you are accountable for how the team performs in the field. You set the standard, guide technical direction across engagements, develop the engineers doing the work, make delivery adjustments in-flight, and ensure clients trust both the team and the outcome.

Where a Senior FDE goes deep on one hard problem, a Lead FDE holds the quality bar across several at once—without becoming the bottleneck. That means knowing when to coach someone through a problem and when to step in yourself, and having the technical credibility to do either. You will review critical architecture before it