Junior IT Support

Job Title: Junior IT Support 

Key Skills: Technical support, Hardware, TCP/IP Network, Microsoft Office 365, Linux

Location: Campinas - SP

Mode: On-site

We at Coforge are hiring Junior IT Support with the following skill set.

Key Responsibilities

• Respond to and resolve requests and incidents reported by users regarding systems and hardware on workstations;
• Install and configure computers, peripherals and accessories for new projects/collaborators;
• Support and update all operating systems available on the network for workstations;
• Evaluate the capacity and performance of workstations;
• Maintain an inventory of workstations, cell phones, peripherals and spare parts for hardware;
• Create and maintain procedures regarding processes, systems and hardware on workstations;
• Request the purchase of workstation, cell phone and peripheral equipment;
• Contribute to initiatives to improve the services offered, methods and processes;&l