Customer Success Manager
Who We Are
Endex builds AI agents that handle complex, end-to-end work for the world's most demanding teams. Today we're deployed across leading financial institutions and Fortune 500 companies, embedded in the tools and workflows they rely on. We operate at the frontier of agentic knowledge work, partnering closely with top AI research labs and backed by the OpenAI Startup Fund. We're on a mission to build the most capable digital coworker in the world.
About the Role
Location: New York City
Commitment: 5 Days In-Person
We're looking for someone who makes customers successful, not just satisfied. Our customers run agents on real work, where the output has to be right the first time.
As a Customer Success Manager at Endex, you'll own deployment, onboarding, adoption and renewal across our accounts. You'll work directly with our founders, AEs and product team to shape how customers succeed and what we build next.
Your Key Responsibilities
Own Customer Outcomes: Be the primary point of contact for a portfolio of accounts from signature through renewal. Know their goals, their teams and exactly where
