CVM Product Manager
One Group | One Energy
We are Enerwave, member of HELLENiQ ENERGY and a leader in providing outstanding and innovative energy solutions. We operate with passion, being engaged in heart and mind to what we do, and we pride ourselves on offering our employees a place where they can excel, creating value. We are offering now a set of exciting positions across our premises in various locations covering multiple departments and areas of expertise.
We are currently looking for a CVM Product Manager to manage and optimize customer value initiatives across specific product lines. This role focuses on translating customer insights into actionable product strategies, driving engagement, retention, and profitability and collaborates closely with cross-functional teams to ensure successful execution of CVM campaigns and product enhancements.
What will you do:
- Design and manage targeted CVM campaigns. (upsell, cross-sell, retention, win-back, and loyalty initiatives)
- Implement product-level customer segmentation and lifecycle initiatives.
- Monitor and report on CVM KPIs and campaign performance metrics.
- Analyze customer behavior, usage patterns, and profitability to identify opportunities for value creation.
- Collaborate with sales, digital, CX and product teams to enhance customer engagement.
- Demonstrate strong ownership in
