Telesales Account Manager - North (Outsourced)

One Group | One Energy 
 
We are Enerwave, member of HELLENiQ ENERGY and a leader in providing outstanding and innovative energy solutions. We operate with passion, being engaged in heart and mind to what we do, and we pride ourselves on offering our employees a place where they can excel, creating value. We are offering now a set of exciting positions ,across our premises in various locations, covering multiple departments and areas of expertise.

We are currently looking for a Telesales Account Manager who will be responsible for the overall performance, development and day‑to‑day governance of external Call Center partners engaged in Outbound Telesales and campaign execution for Residential and Small Business customers (LV/LP). The role focuses on delivering commercial targets, driving continuous productivity and quality improvement, ensuring regulatory and contractual compliance, and safeguarding a seamless customer acquisition journey across all third‑party telesales operations. Additionally, the role acts as a key commercial liaison between internal functions and outsourced vendors, ensuring alignment, consistency, and operational excellence throughout the entire sales lifecycle.

What will you do:

1. Sales Performance & Strategy Execution

• Implement the commercial strategy and ensure achievement of sales and productivi