Staff Software Engineer

You’re an experienced engineer with exceptional skill, judgment and leadership ability, capable of making an impact across our product ecosystem. We’re EngagedMD, a Patient Journey Management solution, used by more than 3 million users nationwide and internationally since its launch. We continue to see enormous growth and adoption from medical clinics across multiple markets. This is an exciting opportunity to join us in our mission to help carers carry on caring. 

At EngagedMD, Staff Engineers play a key role not only in building software, but also in shaping how technical solutions are defined and executed. Our Product team defines priorities, customer needs, and desired outcomes and engineers partner closely in shaping the implementation approach and execution strategy needed to deliver those outcomes effectively.

You will have the opportunity to architect backend infrastructure, develop new features for our customers, and collaborate closely with our Platform, Product, Design, and Customer Success teams to turn complex business and user needs into scalable, maintainable product capabilities.

This fully remote role reports to our Director of Engineering and candidates are required to reside in the United States. This role requires legal authorization to work in the United States. EngagedMD is unable to sponsor current H1B visa holders for this role. 

 

What You’ll Do

• Design, build, and maintain backend services and APIs using TypeScript and modern Node.js frameworks
• Lead system design efforts for new and existing platforms, including data modeling, scalability, reliability, and long-term maintainability considerations
• Own complex backend domains end-to-end, from initial solution design through implementation, deployment, and long-term operation
• Collaborate closely with Product, Design, frontend, infrastructure, and Customer Success teams to translate product goals and customer needs into clear technical execution plans
• Propose and refine implementation approaches, including technical tradeoffs, sequencing, scope definition, and operational considerations
• Break down ambiguous initiatives into actionable engineering work with clear assumptions, risks, and dependencies
• Drive technical direction and standards across the backend stack, including coding practices, observability, error handling, maintainability, and performance
• Make pragmatic technical decisions that balance delivery speed, system quality, maintainability, and user impact
• Identify and proactively address technical debt, scalability bottlenecks, security concerns, and operational risks
• Use modern tooling, automation, and AI-assisted development workflows to improve engineering efficiency and execution velocity
• Mentor and support engineers through code reviews, design discussions, technical guidance, and collaborative problem-solving
• Contribute to incident response, root-cause analysis, and improvements to system resiliency and operational maturity

Technical Focus Areas

• TypeScript and Node.js backend development
• React frontend workflows
• API design (REST,, or equivalent)
• Scalable application architecture and backend systems design
• Databases, schema design and data consistency
• Cloud-based deployments and production operations
• System reliability, observability, and operational excellence
• Technical planning, solution decomposition and execution strategy

What You’ll Bring

• 8+ years of professional software engineering experience, with significant backend focus
• Deep expertise in TypeScript and building production backend services
• Strong system design skills, with experience designing and evolving large-scale or business-critical systems
• Proven ability to operate autonomously and make sound technical decisions in ambiguous environments
• Ability to translate high-level product goals into pragmatic, executable engineering solutions
• Strong problem decomposition and technical planning skills
• Excellent written and verbal communication skills; able to clearly explain technical concepts, tradeoffs, and implementation decisions to engineers and non-engineers alike
• Experience balan