Process Flow Specialist | Back Office

Tirana, Albania
Full-time

Company Description

About Enpal

Our goal is to have a solar system on every roof, a storage unit in every house, and an electric car in every garage. Enpal makes this possible with an integrated total solution for decentralized energy—from solar systems and battery storage to wall boxes, smart meters, and heat pumps. At the heart of it all is our AI-powered platform Enpal.One+, which intelligently connects thousands of systems and efficiently optimizes electricity procurement and feed-in on the energy market.

Are you ready for solutions that are more than just a promise and bring real quality of life to thousands of households every day? What you create at Enpal will deliver clean electricity tomorrow and bring about lasting change in how we use energy.

Job Description

Your Role

As a Process Flow Specialist , you will support the operational and sales processes by preparing documentation, maintaining CRM data, and ensuring high data quality standards across systems.

This is a back-office, PC-based role ideal for candidates who are detail-oriented, organized, and comfortable working with Excel, PowerPoint, CRM tools and AI tool knowledge.

Key Responsibilities

✔️ Prepare sales documents, presentations, and reports using Excel and PowerPoint
✔️ Create and manage contracts (PDF and online signature tools)
✔️ Maintain and transfer data across CRM systems such as Salesforce and Pipedrive
✔️ Perform data quality checks and ensure accuracy of information
✔️ Support internal teams with administrative and operational tasks
✔️ Ensure proper documentation and process flow management
✔️ Identify inconsistencies and help improve internal workflows

Qualifications

What We’re Looking For

Good English skills (German is a plus)
Good knowledge of Microsoft Excel and PowerPoint
Attention to detail and organizational skills
Ability to work accurately with large amounts of data
Graduation in AI
Fast learner with a proactive attitude

⏰ Working Hours

Full-time: 08:00 – 17:00

Salary

• Gross Fixed Annual Salary: 770,000 ALL

• Fixed Gross Annual Bonus: 100,000 ALL.

Work Setup

On-site role in Tirana
Back-office / PC-based position
International and collaborative work environment

What We Offer

Dynamic and international company culture
Opportunity to gain experience in operational and CRM processes
Training and onboarding support
Be part of a green energy mission
☕ Free coffee & snacks
Equipment provided

Additional Information

At Enpal, we take pride in the diversity of our team. Decisions are never made based on skin color, religion or belief, ethnicity or national origin, nationality, gender identity, sexual orientation, disability, or age, either during the hiring process or employment. Enpal stands for a safe workplace and actively fights against discrimination and harassment of any kind.