Enterprise Solution Architect
Responsibilities: • Collaborate with their counterparts in the Operations organizations to solution strategies for existing Enterprise clients • Provide input on incidents and problem management activities, including technical recommendations on remediation actives and RCA (root cause analysis) • Provide technical project oversight • Conduct solution development sessions and present technical solutions and business cases to a wide variety of audience • Service ongoing requests from a solution design and pricing perspective • Provide change management advisory and risk analysis • Aid in driving stability and innovation within the client's current and future state and create solutions based on client requirements and available product offerings • Proactive advisor for service optimization, enhancement and transformational initiatives • Proactive analysis and recommendations for Platform capacity, service and performance improvement • Participate in customer pricing, invoicing, and billing reviews Requirements: • Bachelor's degree in engineering or computer sciences • Major Industry accreditations / certifications • 10+ years of experience as an architect or equivalent in the hosting and network space (preferably with a service provider) • Good understanding of Project management methodologies • Proven experience in managing projects through the entire project lifecycle. This includes managing multi phase/multi-dimensional/multi-resource projects to conclusion w