Senior Mainframe Systems Programmer - CICS
SeniorRemoteSalary undisclosed
Job Description
Position Summary
Provide premium software support and services to Ensono mainframe clients as they relate to CICS.
Key Areas of Focus for this Role
- Fulfill customer service orders (CSOs) for mainframe z/OS customers in a timely manner as they pertain to CICS TS and related OEM software products.
- Provide primary support for reported problems related to CICS TS and related OEM software products.
- Provide support on 24 x 7 x 365 basis and in multiple time zones.
- Follow procedures for installing OEM software products efficiently and according to best practices and Ensono standards (for productivity/scalability purposes).
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