Account Manager

Who We Are

Entain Australia & New Zealand is fearlessly transforming the racing, sports, and entertainment landscape - reimagining how customers experience their favourite brands.

As part of a global powerhouse operating in over 40 countries with nearly 30,000 people, we’re home to leading ANZ names like Ladbrokes, Neds, TAB, and Betcha.

Across Entain ANZ, we’re shaping the future of sport and gaming entertainment through creative innovation, storytelling, and technology - creating experiences that connect with millions of fans.

Your Impact

As an Account Manager, you’ll be responsible for managing a portfolio of premium customers and delivering a personalised, engaging and high-quality experience across every interaction.

You’ll connect with customers through phone, email and SMS, while also hosting and attending sporting, racing and hospitality events. Your ability to communicate confidently, build trust and understand customer needs will be key to your success.

You’ll use customer insights, relationship management skills and a strong understanding of our products to create meaningful experiences that support customer loyalty, satisfaction and lifetime value.

This is a Tuesday-to-Saturday role, reflecting the seven-day nature of our operations. Flexibility will also be required to support hosted events, including evening and weekend activities.

A Day in the Life

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