Junior IT Desktop Support Specialist
What is the opportunity?
We are a firm that does things a little differently. This is your opportunity to join our high-calibre, experienced group of professionals on a mission to re-imagine the future by changing the way that buildings are conceived and constructed.
Entuitive is looking for an IT Desktop Support Specialist based out of our Toronto office. We are passionate about our work and the talented individuals that get to deliver complex projects on a regular basis.
We're looking for a Junior IT Support Specialist to join our internal IT team in Toronto. This is a hands-on, front-line role for someone who genuinely enjoys solving technical problems and helping people — you'll be the friendly first point of contact when a colleague's laptop won't connect, an app needs troubleshooting, or a new hire needs to be set up on day one. You'll work alongside our Intermediate and Senior IT staff, learning our environment (Microsoft 365, ManageEngine endpoint management, FortiClient/FortiGate networking, and more) while building the foundation for a long-term career in IT. We invest in our IT team's growth: this role has a clear path toward Intermediate IT Support as you develop.
What will you do?
- Serve as the first point of contact for IT support requests from staff across our Toronto to Vancouver offices, via our ticketing system, phone, and in person.
- Set-up computer equipment for emplo
