AV Support Engineer
WHO WE ARE
EOS IT Solutions is a family‑run global technology and logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward‑thinking solutions based on multi‑domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency.
POSITION OVERVIEW
The IT Support Engineer will support, monitor, and maintain a wide array of AV conferencing and network solutions across a global customer base. This includes hands‑on work with modern AV control systems, audio DSP platforms, and enterprise collaboration technologies. The role is an ideal opportunity to have a real impact on the continued growth of the business.
WHAT YOU’LL DO
- Provide first‑line contact to clients via phone, email, and remote VPN access.
- Diagnose, troubleshoot, and resolve technical issues in an accurate and timely manner, including hardware, software, network, and AV system faults.
- Support, con
