Compliance Analyst

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

 We are seeking a detail-oriented and proactive Service Compliance Analyst to oversee and drive the performance reporting and compliance functions for our service delivery operations.

This role is integral to ensuring the effectiveness and consistency of our service levels, helping us achieve and exceed SLAs and KPIs. The Service Compliance Analyst will serve as the primary source of truth for all performance metrics, working closely with the Service Delivery Manager, Service Managers, and Team Leads to provide actionable insights and in-depth analysis.

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