Integration Specialist

About Epic

Epic is a digital reading platform for kids, giving children instant access to thousands of high-quality books, audiobooks, and learning videos. Teachers and librarians across the country use Epic School Plus to build reading habits in their classrooms. Our mission is to spark curiosity and a lifelong love of reading in every child.

Position Overview

The Integration Specialist is responsible for the successful implementation, configuration, monitoring, troubleshooting, and ongoing maintenance of Epic School Plus integrations with third-party platforms, including Clever, ClassLink, and SchoolDay.

The Integration Specialist works directly with school and district technology administrators and collaborates with Partner Success, Customer Experience, Product, Engineering, Sales, and external integration partners to resolve technical issues and improve the overall customer experience.

The ideal candidate combines technical troubleshooting skills with strong communication, organization, and customer service abilities. They can investigate complex data and access issues, explain technical concepts clearly to non-technical audiences, and take ownership of issues through resolution.

What you'll do

• Set up, configure, and launch Clever and Clas