Customer Success Manager

At Epignosis our mission is simple yet bold: To make learning technologies accessible to every business, regardless of geography, sector, or company size. And we've been doing just that for more than two decades, empowering millions of people to grow, learn, and thrive through technology that's both powerful and affordable.

We're rapidly becoming one of Greece's largest SaaS companies, serving 12,000+ companies and 22+ million learners worldwide with solutions like TalentLMS (an award-winning cloud LMS built for simplicity), eFront (an enterprise LMS), TalentCards (a mobile app for deskless training), and TalentHR (a lightweight HRIS for people operations).

Our success is built on a team that believes that work should matter — not only to you, but to the world around you. We're looking for people who light up when solving hard problems, who care deeply about their craft, and who want to build something that genuinely helps people grow.

We’re looking for a Customer Success Manager to join our CS Pool team, supporting a high volume of small-to-mid-sized customers and helping them get the most value from our products.

This role offers a great opportunity to strengthen your customer relationship and commercial skills, with a focus on helping customers succeed, reducing churn, and identifying opportunities for growth. You’ll work closely with customers across different stages of their journey, while collaborating with the wider team to solve problems, im