Application/Systems Support Engineer
About Us
Established in 2009, EPOS Vietnam serves as the technical hub of EPOS Singapore, a leading provider of cutting-edge Point-of-Sale (POS) and SaaS solutions. Backed by Ant International — a global leader in digital payments and financial technology — we play a pivotal role in developing innovative, scalable, and user-centric digital solutions that power EPOS products. Our technologies enable thousands of SMEs in Singapore, and with ongoing expansion plans across Asia, to digitize and grow their operations through cost-effective and reliable platforms.
At EPOS Vietnam, we cultivate a collaborative and dynamic culture driven by innovation and a passion for transforming businesses through technology. Join us to shape the future of digital solutions across Asia and beyond!
Key Contributions
As an Application/Systems Support Engineer, you will be responsible for supporting the day-to-day operation of application systems. You will work closely with clients and technical teams to troubleshoot system-related issues, understand end-to-end workflows, propose appropriate solutions, and coordinate issue resolution.
- Provide application and system support to clients, including troubleshooting and guidance on system workflows and usage.
- Investigate client-reported issues by understanding system behavior, business workflows,
