Growth Product Manager
Growth Product Manager
Company: EPOS360 (a brand of Ant International)
Team: AI Commercial, Agentic Growth Team
Location: Singapore, with regional scope across Singapore and Malaysia
Reports to: Head of AI Commercial
About the Team
AI Commercial is one of four departments inside EPOS360 Agentic Growth Team (alongside Marketing,
Ecommerce, and Customer Success). AI Commercial and Ecommerce jointly own the sales/close
numbers for EPOS360, a B2B SaaS point-of-sale platform serving F&B SMEs across Singapore and
Malaysia.
Role Summary
This role owns chat as a growth channel and drives the go-to-market initiatives that run through it, using
data and experimentation to decide what to prioritize rather than instinct. This is a product and program
role, not a technical architecture role; you partner with engineering on execution rather than owning the
technical build yourself. Because growth and GTM work by nature touches marketing, BD, customer
success, and engineering at once, strong stakeholder management and the ability to keep initiatives from
stalling matter as much as product judgment.
Key Responsibilities
Chat as a Growth Channel
- Own the roadmap for chat-based customer experiences from a business and customer-outcome perspective: what the chat should accomplish, for whom, and why
- Define product requirements
