Inbound Sales Development Representative
Inbound Sales Development Representative (SDR)
Department: Sales
Location: Singapore
Employment Type: Full-time
About EPOS
EPOS is a leading provider of smart POS and digital payment solutions, empowering merchants with seamless payment acceptance, business management tools, and value-added services. We help businesses of all sizes simplify operations, improve efficiency, and accelerate growth through innovative technology.
About the Role
We are looking for an energetic and customer-focused Inbound Sales Development Representative (SDR) to manage inbound sales enquiries and convert interested prospects into qualified sales opportunities.
As the first point of contact for potential merchants, you will engage customers through phone calls, WhatsApp, email, website enquiries, and marketing campaigns. Your role is to understand their business needs, qualify opportunities, introduce EPOS solutions, and hand over qualified leads to the Merchant Acquisition team for closing.
This role is ideal for someone who enjoys talking to customers, thrives in a fast-paced sales environment, and is passionate about helping SMEs adopt digital payment solutions.
Key Responsibilities
Lead Qualification & Customer Engagement
- Respond promptly to inbound enquiries from the website, social media, WhatsApp, phone calls, email, and marketing c
