Sales Operations Automation Specialist

About the Role

We're looking for a hands-on HubSpot Automation Specialist to build, maintain, and optimize the automated workflows connecting our marketing, sales, and support tools. You'll own how data flows through HubSpot — from form submission to ticket creation to team notifications — and make sure the right people get the right information at the right time, without manual work.

This is a great role for someone who loves solving "connect the dots" problems: taking a messy manual process and turning it into a clean, reliable automation.

What You'll Do

• Build and maintain HubSpot workflows across Marketing, Sales, and Service Hub (forms, tickets, deals, contacts, lifecycle stages)
• Set up ticket pipeline automation — auto-creating tickets from form submissions, field mapping, routing, and status updates
• Integrate HubSpot with external tools (DingTalk, Slack, WeCom, Zapier, Make/n8n) to trigger real-time notifications and alerts for the sales/support team
• Configure and troubleshoot webhooks and API-based integrations between HubSpot and third-party apps
• Maintain CRM data hygiene — properties, field mappings, deduplication, and pipeline structure
• Monitor automation performance, catch failures early, and fix broken workflows
• Document workflows and processes so they're easy to hand off, audit, and improve
• Partner with Sales, Marketing, and Support teams to understand process pain